Coin Rewards – Privacy Policy
Effective Date: October 11, 2026
Last Updated: October 31, 2026
1. Introduction and Overview
This Privacy Policy explains how Coin Rewards (“we,” “our,” or “us”) collects, uses, stores, shares, and protects information when you use our Android application (the “App”).
Coin Rewards allows eligible users to complete surveys and offers, earn virtual coins, maintain daily streaks, participate in referral activities when available, and redeem coins for supported rewards. Available rewards may include Amazon gift cards, BGMI in-game currency or items, and Flipkart gift cards. Reward availability may change.
By using the App, you acknowledge that your information may be processed as described in this Privacy Policy. Where applicable law requires consent, we will request it before carrying out the relevant processing. If you do not agree with this Policy, please stop using the App.
Developer/business name: Coin Rewards
Support email: business@coinrewards.app
Country/jurisdiction:
India
2. Information We Collect
The information we process depends on the features you use, the permissions you grant, and the services integrated into the App.
2.1 Personal and Account Information
When you sign in with Google, we may receive and process the following information made available through Google Sign-In:
- Full name.
- Email address.
- Profile picture, if provided by your Google account.
- Unique account identifier used to associate your account with your activity in the App.
We use this information to authenticate you, create and manage your account, maintain your coin balance, and provide the App’s features. We do not ask you to create a separate Coin Rewards password.
2.2 Coin, Reward, and App Activity Data
To operate the rewards system and maintain accurate records, we may collect and store:
- Current coin balance.
- Coin earning, credit, deduction, and adjustment records.
- Survey and offer completion records and related verification results.
- Reward redemption requests, reward type, transaction references, and processing status.
- Daily streaks and streak restoration records.
- Referral activity and related rewards, when the referral feature is enabled.
- Security, abuse-prevention, and fraud-review records.
We use these records to calculate balances, verify eligible activity, process rewards, investigate errors or abuse, and maintain transaction histories.
2.3 Survey and Offerwall Information
When you use CPX Research or another survey or offer provider, that provider may process information such as survey answers, eligibility responses, demographic details, lifestyle preferences, offer interactions, completion status, and signals used to detect invalid or fraudulent activity. The information requested varies by survey and provider.
Please review the provider’s privacy policy and the information shown before beginning a survey or offer. Information you submit directly to a third-party survey or offerwall is generally collected and processed by that provider under its own privacy policy and terms.
2.4 Device and Technical Information
The App and its integrated services may automatically process technical information, including:
- Device model or hardware type.
- Android operating system version.
- App version and build information.
- IP address and approximate network or region information.
- Advertising identifiers, such as the Google Advertising ID (GAID/AAID), where available and permitted.
- Diagnostic events, crash reports, stack traces, and performance information.
- Technical events related to offer verification, attribution, and reward delivery.
The information actually collected depends on your device settings, the SDKs enabled in the version of the App you use, and applicable permissions and consent requirements.
3. How We Use Your Information
We may use information for the following purposes:
- Account operation: Sign you in and associate activity with your account.
- Coin accounting: Calculate balances and maintain accurate earning and deduction records.
- Offer verification: Confirm survey or offer completion and determine whether a reward is eligible.
- Reward delivery: Process redemption requests, record status, and resolve delivery problems.
- Streaks and referrals: Operate these features when they are available.
- Security and fraud prevention: Detect suspicious activity, duplicate or invalid claims, abuse, and attempts to manipulate rewards.
- App reliability: Diagnose crashes, fix bugs, monitor performance, and improve stability.
- Analytics: Understand aggregate usage and engagement to improve the App.
- Support: Respond to questions, investigate disputes, and resolve account or transaction issues.
- Legal compliance: Meet applicable legal obligations and respond to valid legal requests.
We will not use personal information for purposes incompatible with this Policy without providing any notice or obtaining any consent required by applicable law.
4. Third-Party Services and SDK Disclosures
Coin Rewards relies on third-party services to provide authentication, database, analytics, crash reporting, survey, offer, and potentially advertising functionality. These providers may process information under their own privacy policies and service terms.
4.1 Google Sign-In and Firebase
The App uses Google Sign-In and Firebase services. Depending on the features enabled in the version you use, these services may include:
- Firebase Authentication / Google Sign-In: Authenticates users and provides account identifiers and profile information made available through the sign-in process.
- Cloud Firestore: Stores account-related records, coin balances, coin history, reward requests, and other app data.
- Firebase Analytics: Processes app usage and engagement events to help us understand how the App is used.
- Firebase Crashlytics: Processes crash reports, diagnostic information, and related technical details to help identify and fix stability issues.
Google and Firebase may process technical information in accordance with their own terms and privacy documentation. Learn more in the Google Privacy Policy and Firebase Privacy and Security.
4.2 CPX Research
Coin Rewards integrates CPX Research as a survey provider. When you access its surveys or offerwall, CPX Research and relevant partners may process survey answers, eligibility and demographic information, lifestyle preferences, offer completion events, technical identifiers, and fraud-prevention signals as needed to operate surveys, determine eligibility, validate activity, and attribute rewards.
CPX Research operates independently from Coin Rewards for its own services. Information you enter directly into its surveys or offerwall is subject to CPX Research’s applicable privacy notice, terms, and consent flows. Please review those materials before submitting information. We do not control all of the provider’s independent processing practices.
4.3 AppLovin (Planned Advertising Integration)
We may integrate AppLovin in a future version of the App to serve advertisements and measure ad performance. If enabled, AppLovin and its partners may process advertising identifiers, ad impressions and interactions, device information, IP address or approximate location, and technical telemetry for ad delivery, measurement, fraud prevention, and related purposes, subject to applicable settings and consent requirements.
AppLovin is described here as an upcoming integration. It should only be treated as active once it is actually included and enabled in the released App. See the AppLovin Privacy Policy.
4.4 Other Service Providers and Reward Fulfilment
We may share the minimum information reasonably necessary with service providers or reward fulfilment partners to verify activity, process redemptions, deliver gift cards or in-game rewards, provide support, or prevent fraud. The information shared depends on the reward and the fulfilment method.
We do not control the privacy practices of independent third parties. Review their applicable policies and terms before using their services.
5. Data Sharing and Disclosure
We may disclose information in the following circumstances:
- Service providers: To providers that host data, authenticate users, analyse app usage, report crashes, verify offers, serve ads, or fulfil rewards.
- Security and fraud prevention: When necessary to investigate suspected abuse, invalid activity, security incidents, or disputed transactions.
- Legal obligations: When disclosure is required by applicable law, a court order, or a valid request from an authorised public authority.
- Business changes: If a merger, restructuring, or transfer of the App occurs, subject to appropriate safeguards and applicable law.
- With your direction or consent: When you ask us to share information or consent to a specific disclosure.
We do not sell personal information for money. Any data sharing for advertising or analytics will be handled according to applicable law and the settings, notices, and consent choices that apply.
6. Data Security and Protection
We use reasonable technical and organisational safeguards designed to protect information against unauthorised access, loss, misuse, alteration, or disclosure. Safeguards may include access controls, authentication, security rules, restricted administrative access, and monitoring for suspicious activity.
No system or method of electronic storage or transmission is completely secure. We cannot guarantee absolute security. You should protect access to your Google account and contact us if you believe your Coin Rewards account has been misused.
7. Data Retention and Account Deletion Policy
We retain information for as long as reasonably necessary to provide the App, maintain accurate reward and transaction records, meet legal obligations, resolve disputes, and prevent fraud. Retention periods may vary by data type and legal requirements.
7.1 How to Request Account Deletion
You can request deletion of your Coin Rewards account through either of these methods:
- In-app request: Use the account deletion option in the App.
- Web or email request: Submit a request through our public account-deletion webpage at Delete Account, or email business@coinrewards.app from the address associated with your account.
- Cancellation of Deletion Request: Account deletion is not immediate and may take 1 to 7 days to process. If you log back into your Coin Rewards account during this period, your pending account deletion request will be automatically canceled, and your account will remain active.
We may ask for reasonable information to verify that you control the account before processing a request. Our stated processing window is 1 to 7 days for verification and processing. We will communicate if we need additional information or if a legal exception applies.
7.2 Retention After Account Deletion
After account deletion is processed, our intended retention schedule is:
- Personal data: Scheduled for deletion within 30 days after account deletion, except where retention is legally permitted or required.
- Non-critical technical and diagnostic records: Retained for up to 90 days for troubleshooting, diagnostics, and analytics, then permanently deleted or anonymised.
- Transaction, security, and fraud-prevention records: Certain records may be retained for longer where permitted or required by applicable law, including for tax, accounting, security, fraud investigation, charge or reward disputes, and legal claims.
Where information must be retained for a permitted exception, we will restrict its use to the relevant purpose and delete or anonymise it when it is no longer needed, subject to applicable law.
Deleting your account may permanently remove your profile and access to any remaining coin balance, pending rewards, streaks, referral benefits, and account history. Please review any pending redemption before requesting deletion. We cannot guarantee recovery of an account or its benefits after deletion.
8. Children's Privacy
Coin Rewards is not directed at children and is not intended for users who are below the minimum age permitted by applicable law. The minimum age may vary by country and by the requirements of the services used in the App.
We do not knowingly collect personal information directly from children who are not permitted to use the App. If you believe a child has provided personal information in violation of applicable requirements, contact us at business@coinrewards.app. We will review the request and take appropriate action as required by law.
Third-party surveys or offerwalls may apply additional age and eligibility restrictions. Users should review the relevant provider’s requirements before participating.
9. User Rights and Data Control
Depending on your location and applicable law, you may have the right to:
- Request access to personal information we hold about you.
- Request correction of inaccurate or incomplete information.
- Request deletion of your account and personal information, subject to lawful retention exceptions.
- Withdraw consent where processing is based on consent.
- Object to or request restriction of certain processing where applicable.
- Reset or limit the use of your device’s advertising identifier through your Android settings, where supported.
- Raise a complaint with the relevant data protection or privacy authority.
To exercise a right, contact business@coinrewards.app. We may need to verify your identity before responding. Some records may need to be retained for legal, security, fraud-prevention, or transaction-dispute purposes.
You can also manage certain permissions, advertising settings, and Google account permissions through your device or Google account settings. Changes to device settings may affect some App features.
10. Third-Party Privacy Policies and Independent Services
Third-party services, including survey providers, advertising partners, Google, Firebase, and reward fulfilment providers, operate under their own privacy policies and terms. When you leave Coin Rewards or submit information directly to a third-party survey or offerwall, that third party’s policies govern its handling of information, in addition to any obligations imposed by applicable law.
We encourage you to read the relevant third-party privacy notices before participating. This Policy does not replace those notices, and Coin Rewards is not responsible for independent processing that it does not control.
11. International Data Transfers
Some service providers may process or store information in countries other than your country of residence. Where this occurs, we will rely on the safeguards and transfer mechanisms required by applicable law. The location and safeguards used may depend on the provider, service configuration, and your location.
12. Cookies, Identifiers, and Similar Technologies
The Android App may use SDK-generated identifiers, app instance identifiers, advertising identifiers, and similar technologies for analytics, diagnostics, advertising (when enabled), security, and attribution. The App may not use browser cookies in the same way as a website, but third-party services accessed through web views or external webpages may use cookies or similar technologies.
You can manage certain identifiers and permissions through your Android settings and any consent controls presented by the App or third-party service. Disabling an identifier may limit some measurement, personalisation, or advertising functions.
13. Legal Basis and Applicable Laws
Where applicable law requires a legal basis for processing, we process information on the basis relevant to the activity, which may include providing the service you request, complying with legal obligations, pursuing legitimate interests such as fraud prevention and service security, or obtaining consent where required.
This Policy is intended to describe our practices in a clear way, but privacy rights and obligations differ by jurisdiction. Nothing in this Policy limits rights that cannot legally be waived.
14. Changes and Updates to This Privacy Policy
We may update this Privacy Policy when the App, our data practices, third-party integrations, or applicable legal requirements change. We will update the “Last Updated” date when we publish a revised version. Where required by law or platform policy, we will provide additional notice or request consent.
Please review this Policy periodically. Continued use of the App after an update takes effect is subject to the updated Policy to the extent permitted by applicable law.
15. Contact Information
For privacy questions, account deletion requests, or concerns about how your information is handled, contact:
- App: Coin Rewards
- Developer/business name: Coin Rewards
- Email: business@coinrewards.app
- Country/jurisdiction: India
- **Public account-deletion webpage: https://coinrewardsapp.web.app/delete-account
Please do not send passwords or unnecessary sensitive information in support requests.